Due to ongoing US military operations in the Gulf region and resulting airspace restrictions, major international carriers have suspended or limited their operations.

To ensure the safety, reliability, and predictability of your shipments, Quivo reserves the right to block shipments to the following destinations until further notice:

Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syria, United Arab Emirates, Yemen.

If you choose to ship to any of the above-mentioned destinations, this will be entirely at your own risk. Quivo will bear no liability for delays, service interruptions, or additional costs incurred, including (but not limited to) security fees, emergency surcharges, storage fees, and return-to-sender costs.

We are closely monitoring the situation and will reassess as soon as stable and secure transport routes become available again. You can track the most recent updates in the table below.

To maintain the reliability of our delivery network in this context of rising fuel costs, we are implementing necessary adjustments to our shipping rates and surcharges.

The fuel surcharges indicated here are indexed to current market fluctuations. Rates may be adjusted at any time without prior notice to reflect changes in energy costs. All figures provided are for informational purposes and represent the rates applicable and communicated by our partners at time of publication.

DHL Parcel Announcement
The short-term component amount is capped on the upside, but may be adjusted downward at any time, regardless of the oil price, to respond flexibly to an easing of the transport market. The basis for determining the maximum level is the average Brent price.

The component may be adjusted on the 1st, 11th, and 21st of each month and will be communicated in advance on dhl.de/energiezuschlag.

For the 1 June 2026 launch, we are initially setting the additional short-term component at 0%. This is possible in part because, as a pioneer in logistics decarbonisation, we have already reduced our dependence on fossil fuels. However, if the indirect effects described above intensify further, it may become necessary to collect this component to ensure the long-term performance, quality, and security of transport capacity.

The maximum cap of the short-term component is presented in the following table:

From 1 June 2026, we will remove the previous long-term component from our selling prices (−1.25%) and pass the energy charge through at cost via shipping adjustments.

Latest DHL Express announcement:
Due to persistent fuel market volatility and to ensure pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates from 13 April until further notice. This change affects the update frequency only. The calculation methodology, including the 20-day moving average of the U.S. Gulf Coast (USGC) and the published table, remains unchanged. We are taking all necessary steps to protect our customers from unnecessary fluctuations and to guarantee fair and predictable pricing.

While Quivo was absorbing previous increases, the significant April 2026 increase requires an adjustment to maintain our service level. As a result, we will pass on the DHL Express increase via a fuel surcharge adjustment. This reflects the increase in costs relative to January 2026 levels and is applied without any additional margin.

The significant April 2026 increase requires an adjustment to maintain our service standards. As a result, we will pass on the FedEx increase via a fuel surcharge adjustment, reflecting the rise in costs relative to January 2026, without any additional margin.

While Quivo was absorbing previous increases, the significant April 2026 increase requires an adjustment. As a result, we will pass on the UPS increase via a fuel surcharge adjustment, reflecting the rise in costs relative to January 2026, without any additional margin.

Quivo will implement a 5.5% increase from 1 May 2026 in order to maintain the highest service quality while remaining competitive.

Latest DHL Express announcement:
Due to persistent fuel market volatility and to ensure pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates from 13 April until further notice. This change affects the update frequency only. The calculation methodology, including the 20-day moving average of the U.S. Gulf Coast (USGC) and the published table, remains unchanged. We are taking all necessary steps to protect our customers from unnecessary fluctuations and to guarantee fair and predictable pricing.

DHL Parcel Announcement
The short-term component amount is capped on the upside, but may be adjusted downward at any time, regardless of the oil price, to respond flexibly to an easing of the transport market. The basis for determining the maximum level is the average Brent price.

The component may be adjusted on the 1st, 11th, and 21st of each month and will be communicated in advance on dhl.de/energiezuschlag.

For the 1 June 2026 launch, we are initially setting the additional short-term component at 0%. This is possible in part because, as a pioneer in logistics decarbonisation, we have already reduced our dependence on fossil fuels. However, if the indirect effects described above intensify further, it may become necessary to collect this component to ensure the long-term performance, quality, and security of transport capacity.

The maximum cap of the short-term component is presented in the following table:

From 1 June 2026, we will remove the previous long-term component from our selling prices (−1.25%) and pass the energy charge through at cost via shipping adjustments.

DHL Express Announcement:
Due to persistent fuel market volatility and to ensure pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates from 13 April until further notice. This change affects the update frequency only. The calculation methodology, including the 20-day moving average of the U.S. Gulf Coast (USGC) and the published table, remains unchanged. We are taking all necessary steps to protect our customers from unnecessary fluctuations and to guarantee fair and predictable pricing.

While Quivo was absorbing previous increases, the significant April 2026 increase requires an adjustment. As a result, we will pass on the DHL Express increase via a fuel surcharge adjustment, reflecting the rise in costs relative to January 2026, without any additional margin.

DPD Calculation:
The basis is the monthly average diesel price published by ADAC, converted to net price. The surcharge only applies (and is re-applied) if the net average diesel price for the relevant month exceeds €1.35 per litre.

For every 5-cent net increase above this threshold, the surcharge is adjusted by 0.29125%. The second-to-last month* is always used for the calculation.

Example: for the May 2026 surcharge, the net average price for March 2026 is used. The surcharge applies to the net freight price + the net sum of all surcharges (excluding tolls, customs clearance, and road/air energy surcharges).

*second-to-last month

The DPD emergency fuel surcharge will be billed via shipping adjustments labelled "Emergency Surcharge" for May shipments and beyond.

Calculation:
Reference base: €1.60
Surcharge: 0.15% per cent of difference

Price on 26 March: €2.06433
(€2.06433 – €1.60) = €0.46433
€0.46433 × 15% = 6.96% increase

* As of 7 May 2026, only international shipments are affected.

You can track the fuel bulletin used for the Parcel One calculation here. Parcel One bases its calculation on the EU country average.

While Quivo was absorbing previous increases, the significant April 2026 increase requires an adjustment. As a result, we will pass on the UPS increase via a fuel surcharge adjustment, reflecting the rise in costs relative to January 2026, without any additional margin.

Quivo will therefore increase its selling prices from 3 May 2026 by:
+5.00% for domestic Royal Mail shipments
+10.50% for international Royal Mail shipments

Latest DHL Express announcement:
Due to persistent fuel market volatility and to ensure pricing accuracy and transparency, DHL will implement weekly fuel surcharge updates from 13 April until further notice. This change affects the update frequency only. The calculation methodology, including the 20-day moving average of the U.S. Gulf Coast (USGC) and the published table, remains unchanged. We are taking all necessary steps to protect our customers from unnecessary fluctuations and to guarantee fair and predictable pricing.

Latest DHL Parcel announcement:
DHL eCommerce UK's diesel purchase rates have risen by 20%, CNG by 30%, and electricity by approximately 30% since February. From 16 March 2026, we will apply temporary charges on your invoices to offset these significant short-term increases in our fuel, energy, and subcontracting costs. A 2.5% increase will apply to all existing UK service charges. This increase will be applied on top of your current fuel surcharge percentage.

Quivo will reassess the FedEx 2Day price at +9.75% from 1 May 2026.

The planned rate increase, approved by the Postal Service Governors on 24 March, is an 8% increase affecting base prices for the following domestic "competitive" products (retail and commercial): Priority Mail Express, Priority Mail, USPS Ground Advantage, and Parcel Select. No other products or services are affected, including First-Class stamps. Subject to a favourable PRC opinion, the increase would take effect at midnight (Central time) on 26 April and remain in place until midnight (Central time) on 17 January 2027. At that date, USPS may determine whether a different long-term approach is needed.

Quivo will pass on the increase directly in the selling price from 26 April 2026.

BRENT is originally an acronym for the 5 geological layers discovered in North Sea fields (Broom, Rannoch, Etive, Ness 🐉, Tarbert), named after Scottish lochs. The modern BFOET index is named after the current oil fields (Brent, Forties, Oseberg, Ekofisk and Troll). Yet the name Brent has remained the world's best-known oil benchmark.