Anne-Sophie

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Activity overview

Latest activity by Anne-Sophie
  • Anne-Sophie created an article,

    Current Carrier Updates

    Carrier Updates – Disruptions & Fuel Surcharge AnnouncementsIntroductionThis page provides the latest information on carrier developments, disruptions, and operational changes that may affect your ...

  • Anne-Sophie created an article,

    Questions about credit notes

    The most common causes of credit notesDamage GoodsLossWrong BillingImpactThese items will result in a higher invoice and as a result we will initiate a refund process after validation.We recommend ...

  • Anne-Sophie created an article,

    Questions about insurance fees

    Explanation Insurance fees are calculated once a month, based on the highest Inventory holding of each SKU.The maximum inventory value of each SKU is multiplied by the Insurance Value in the base d...