Do you want an overview of your Orders/Inbounds/Returns?

You can now find this information in the Logsta Dashboard, where you can, for example, see at a glance how many orders cannot be fulfilled due to insufficient stock, or how many inbounds are currently being processed.

Selection of the Location and Date Range

In the connector, click on Dashboard first.

Then select your Location at the top right

and choose the desired date range

In the further explanation, we have selected Today

Total Active Orders

Pending Orders → refer to all orders that have not been transmitted to the warehouse management software yet. This usually happens due to missing data, such as unknown SKU, empty mandatory fields in the address information, and so on.

Processing → refers to all orders that have been transmitted to the warehouse management software. System-wise, all the necessary information is available to fulfill the order.
The Processing status is further divided into different sub-statuses based on the availability of sufficient stock in the warehouse. The calculation assumes that all orders are processed strictly in the order of their import into the warehouse system (FIFO). If specific orders need to be prioritized upon request, the status of an order may change once the prioritization is done, especially if the prioritized orders deplete the last available stock of an item. As a result, some non-prioritized orders may transition from the "In stock" status to the "Out of stock" status.

Out of stock → For these orders, there is insufficient stock in the warehouse for one or more items. As a result, they cannot be fulfilled at the moment and are awaiting replenishment.

In stock - on time → These are the orders with sufficient stock available. They were transmitted to the connector after 12:00 PM on the previous working day and can be fulfilled on time (within the SLA of 12:00 PM).

In stock - late → These orders have sufficient stock available. They were already transmitted to the connector before 12:00 PM on the previous working day. Therefore, fulfillment for these orders is delayed or outside the normal SLA timeframe of 12:00 PM.
Please refer to your contract with us to determine what is considered as delayed. There may be variations between the contractual agreements and the displayed metric calculated solely based on the "12:00 PM" timeframe.

Some factors that can lead to discrepancies include:

Holidays: The metric may not yet recognize all holidays (depending on the region), so the "in stock - delayed" metric may appear unusually high after a holiday.
Special agreements for peaks: If you occasionally submit a large number of orders within a few days (e.g., during a sale or drops) and have agreed with us on a maximum capacity, a planned backlog may occur.

Completed Orders → These are all the orders that have been fulfilled within the selected time period.

Total Inbounds

Created → This refers to all the inbounds that have been entered by you in the connector but have not yet been processed in the warehouse or may not have been delivered yet.

Processing →This category includes all inbounds that have been taken over by the warehouse and are currently being inbounded.

Completed → This category includes all inbouds that have been fully inbounded within the selected time period.

Total Returns

Processed → This category includes all returns that have been checked and re-inboundedwithin the selected time period.

Resolved → This category includes all processed returns that have been marked as resolved by you in the connector. This may indicate that the customer has been refunded, a replacement shipment has been arranged, or any other resolution has been implemented.

Labels

Based on the number of printed shipping labels within the selected time period, it shows the quantity of shipments sent to each recipient country.

In the example, it is evident that over 1000 shipments were sent to Germany, followed by Austria with approximately 200 shipments.

Weight Distribution

It shows the weight range of the packages in kilograms (kg) during the selected time period.

In the example, the majority of the packages weighed less than 1kg.

Google Account

You can now link your Google Account to your Quivo User.

Log into your Connector and click the your Profile-Icon on the very top right corner
Click “Sign in with Google”
Choose your Google Account and confirm the Login.
Now your Google-Account is linked to your Connector User and can be used.